Enabling seamless retail and kiosk sales with inventory, AI sizing, and multi-channel fulfillment for safety-first products.
3.8k+
Downloaded Apps
14%
Revenue Rate
Client
Hive
Project Scope and Technology
Helmet sales platform for kiosks and home delivery , Integrated vendor and API fulfillment , AI-powered face recognition for automated sizing , Centralized inventory and sales dashboard , Order management and tracking, Multi-channel payment gateway , Kiosk real-time product dispensation , Secure admin panel
Team Composition
1 x Fullstack Developer, 1 x AI/ML Engineer, 1 x Operations/QA Specialist
Country
India
Industry
E-commerce
Work duration
7 months
Hive set out to streamline D2C sales of their innovative foldable helmets by digitizing inventory, sizing, and sales order fulfillment. The vision was to bring safety products closer to consumers through an omnichannel experience - allowing instant purchases at physical kiosks augmented by AI-powered head circumference measurement and direct-to-home ordering. The unified backend enabled end-to-end tracking, inventory visibility, and seamless payment, all tailored for rapid kiosk transactions and convenient home deliveries. Hive’s commitment to user experience and operational efficiency made protective gear more accessible to urban and remote buyers alike, supporting real growth in helmet adoption and safety awareness.
Building an integrated platform that could process live orders from both kiosks and web channels required multi-vendor API connections and real-time inventory sync. Implementing AI-based face recognition to recommend helmet size demanded advanced ML modeling and frictionless UX for consumers. Supporting secure payment flows, reliable product tracking, and robust admin analytics required careful backend and workflow engineering. Lastly, scaling the solution for nationwide operations in variable conditions called for resilient subscription management and low-friction hardware integration at physical vending locations.
Development started by collaborating with technical, sales, and logistics stakeholders to map order flows, sizing measurement journeys, and fulfillment triggers. Engineers built modular services for AI-powered sizing, vendor API integrations, and real-time purchase processing. Secure payment gateways and inventory logic ensured instant, error-free kiosk and web orders. The operations team deployed live dashboards for admin and support staff, while QA ran kiosk and web pilots to validate product pickup, sizing recommendations, and delivery tracking. Agile sprints and data-driven feedback from urban and rural pilots further refined multi-channel experience, driving high conversion rates and operational reliability.
Hive’s platform drove a measurable increase in helmet sales, customer satisfaction, and operational visibility. AI sizing and instant dispensing simplified user decision-making, while central tracking and dashboard insights helped expand sales coverage and inventory management nationally.
Head of engineering, Jaron Rothkop
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